FREQUENTLY ASKED QUESTIONS

Have a Question? Need Some Help? Read Our FAQ

Q:What is the difference between replacing tiles and reglazing/refinishing them?

When you replace the tiles, you basically have to remove the old tiles and replace them with new ones. Reglazing or refinishing the tiles is the process of applying a paint-like coating to your existing tiles to give them a new, shiny look. In most cases, regrouting is not necessary.

Q:How does reglazing/refinishing work?

Typically, we start a project by cleaning the surfaces that are going to be refinished. After cleaning, the areas are etched with an acid so that the primer will be able to properly adhere to the surface. The walls, fixtures and floors will be masked off with masking paper and tape for protection, and then the primer is applied. Finally, a top coat is applied to the surface and the area must be left to cure for at least 12 hours.

Q:How long does a reglazing job take?

This will depend on the project, but typically a tub only takes 3 or 4 hours to refinish. If the project involves a tub, some fixtures and the wall or floor tiles, it can take a couple of days. For a more concrete timeline, get in touch with us.

Q:How long will the reglazed fixtures last?

On average, a refinished bathtub will remain in excellent condition for 10 to 15 years, if you follow our long term maintenance and care instructions. Our coating is UV-stable, which means it does not yellow over time as epoxy does.

Q:Do you provide a warranty?

A: We offer a one year warranty to the original customer. However, we are a fair, honest and hardworking people, so we will fix problems even after the warranty has expired

Q:Who will be working in my home? What about COVID-19 prevention?

Our experienced technicians are licensed, bonded and insured. In fact, you do not even have to be there while they reglaze or refinish your fixtures. We want you to know that your home is in great hands. We adhere to strict on-site processes/procedures regarding infection (including social distancing) and all equipment and tools are disinfected after each job

Q:What locations do you serve?

We serve the entire New York City metro area. In most cases, we can refinish a bathtub the same day you call us. You don't have to be home during the refinishing process, don't worry.

Q:Can I Get a Free Quote?

Yes, we are a transparent company. We will send you a price estimate for free as soon as you send us some more information about your requirements.

Q:What can you reglaze/refinish?

Our experts can reglaze, refinish or resurface sinks, bathtubs, toilets, urinals, vanity tops, Jacuzzis, spas, countertops, cabinets, floor tiles, wall tiles, and many more items. We can work with fiberglass, acrylic, ceramic, porcelain-coated cast iron, stone resin, cultured marble, copper, composite, and vitreous enamel surfaces.